Last updated: June 12, 2026
At 28 Black HK, we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit or make a purchase from our website.
By using our website, you agree to the terms outlined below.
1. Who We Are
This website is operated by DragonFly Vision Ltd. (“we”, “us”, “our”).
If you have any questions about this Privacy Policy or how your data is handled, you can contact us at:
Email: contact@dragonfly-hk.com
Business Address: Hollywood Plaza, 610 Nathan Road, Kowloon, Hong Kong
2. Information We Collect
We may collect the following types of personal data:
a) Information you provide directly
- Full name
- Email address
- Phone number
- Shipping and billing address
- Payment details (processed securely via third-party providers)
- Order details and purchase history
- Any messages or inquiries you send to us
b) Information collected automatically
When you visit our website, we may collect:
- IP address
- Browser type and version
- Device information
- Pages visited and time spent on site
- Referring website
- Cookies and tracking data
3. How We Use Your Information
We use your data to:
- Process and fulfill your orders
- Manage payments and prevent fraud
- Deliver products to your address
- Provide customer support
- Send order confirmations and updates
- Improve our website and user experience
- Send marketing emails (only if you opt in)
- Comply with legal obligations
4. Legal Basis & Data Protection (Hong Kong)
We comply with the Personal Data (Privacy) Ordinance (PDPO) of Hong Kong when handling your personal data.
We only collect and use your personal information for legitimate business purposes, including:
- Processing and delivering your orders
- Providing customer support
- Managing payments and transactions
- Sending updates if you have opted in to marketing
We do not sell or rent your personal data to third parties.
Where required, we will obtain your consent before collecting or using your data for marketing purposes.
5. Sharing Your Information
We do not sell your personal data.
However, we may share your information with trusted third parties, including:
- Payment processors (e.g., Airwallex, Alipay)
- Shipping and logistics partners
- IT and website hosting providers
- Marketing/email service providers
- Legal or regulatory authorities when required by law
All third parties are required to handle your data securely and only for specified purposes.
6. Cookies and Tracking Technologies
Our website uses cookies to:
- Enable core website functionality
- Remember your preferences
- Analyze website traffic and performance
- Improve marketing relevance
You can manage or disable cookies through your browser settings. Some features of the website may not function properly if cookies are disabled.
7. Data Storage and Security
We take appropriate technical and organizational measures to protect your personal data against:
- Unauthorized access
- Loss or misuse
- Alteration or disclosure
Your data is stored securely on protected servers and only accessible to authorized personnel.
8. Data Retention
We retain your personal data only as long as necessary to:
- Fulfill the purposes outlined in this policy
- Comply with legal, tax, and accounting requirements
- Resolve disputes and enforce agreements
9. Your Rights
Under applicable data protection laws, you may:
- Request access to your personal data
- Request correction of inaccurate information
- Withdraw consent for marketing communications
- Request deletion of your data where applicable
To exercise these rights, contact us at: contact@dragonfly-hk.com
10. International Data Transfers
If you are accessing our website from outside Hong Kong or the European Union, your information may be transferred and processed in countries with different data protection laws. We ensure appropriate safeguards are in place to protect your data.
11. Marketing Communications
If you subscribe to our newsletter or marketing updates, you may receive emails about:
- Product launches
- Promotions and offers
- Brand updates and events
You can opt out at any time by clicking the “unsubscribe” link in any email or contacting us directly.
12. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies separately.
13. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date.
14. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us:
28 Black HK
Email: contact@dragonfly-hk.com
Website: 28black.com.hk